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FAQ

Medik-Home Frequently Asked Questions

FAQ
1. What services does MEDIK-HOME offer?

We offer a wide range of home health services, including medical and nursing care, pharmacy and basic laboratory services, as well as ambulance transportation and the sale of medical equipment and supplies.

2. How can I book an appointment?

You can book an appointment online via our website or by calling us directly on the number indicated on the contact page or on other social platforms link.

3. Are MEDIK-HOME services covered by insurance?

MEDIK-HOME services are not yet currently covered by insurance. However, we are in talks with various insurance companies to integrate this into the package offered to our customers.

4. What geographical areas does MEDIK-HOME serve?

MEDIK-HOME currently serves several regions of Haiti, mainly in the metropolitan area. In the future, we plan to extend our coverage to other regions of the country. For more details on our service areas, please consult our map available on our website.

5. How does MEDIK-HOME ensure quality of care?

We adhere to strict quality and performance standards, and our staff are highly qualified and regularly trained.

6. Can I choose my care provider?

Yes, we will soon be offering you the opportunity to choose from our providers according to your preferences and their performance.

7. How does MEDIK-HOME deal with emergencies?

For emergencies, we have protocols in place to ensure prompt care and, if necessary, transfer to a hospital facility.

8. Is there any follow-up after home visits?

Yes, we offer follow-up to ensure that you receive the ongoing, optimal care you need. As the case may be, we will liaise with your regular provider or institution.

9. What form of payment do you accept?

We accept multiple payment methods, including Cash, Check, online payments and direct transactions. Click here for details

10. What is so special about Medik-Home?

We’re glad you asked! What sets us apart is our dedication to bringing advanced healthcare to your doorstep, combining the convenience of home service with precision of modern medicine.

11. What is the best way to get in touch with you?

– We’d love to hear from you. Feel free to reach out via our contact form or give us a call. We will try to get back to you promptly

12. When are you available?

Check our business hours on the contact page. If you ever have a question outside of these hours, don’t hesitate to reach out!

Check our business hours on the contact page. If you ever have a question outside of these hours, don’t hesitate to reach out!

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Working days

  • Monday 7:00 am - 9:00 pm
  • Tuesday 7:00 am - 9:00 pm
  • Wednesday 7:00 am - 9:00 pm
  • Thursday 7:00 am - 9:00 pm
  • Friday 9:00 am - 4:00 pm
  • Saturday 9:00 am - 4:00 pm
  • Sunday 10:00 am - 2:30 pm

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